You can pay using BillMatrix through myEntergy , or you can call BillMatrix directly at 1-800-584-1241. Unauthorized use is strictly prohibited. To qualify for this benefit, the customer must provide a medical certificate from a physician. Explore Alabama Power's most frequently asked questions and the corresponding answers for our Residential services. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. Minimize posting time with Automatic Clearing House (ACH), an electronic network for business-to-business financial transactions. The toll-free customer service line number is 1-800-446-1373. Financial Services. Pursuant to Louisiana Law, if you are a Louisiana residential customer who has been called to active duty by order of the President of the United States or an Act of Congress, Entergy will not terminate your natural gas or electricity service for nonpayment while you are on active duty. Applications are taken from the time funds become available until all funds are exhausted. But in these cases, the payments will be reversed due to fictious or unauthorized use of financial account information. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. We want to ensure we provide the most current and reliable information regarding scams to our customers and provide tools to help you keep your information safe. With operations in southern, central and northeastern Louisiana, the company is a subsidiary of Entergy Corporation. If you believe youre a victim of this scam, you should notify the proper authorities, such as the local police or the state attorney generals office. For more than 100 years, Alabama Power has acted as a reliable resource for business and a trusted partner in economic development. Select Deferred Payment on the Entergy Mobile App. A service fee will be charged: Residential customer $2.95 per $750 transaction; Business customer; Make a payment for a fee . Note: You will be charged a $1.50 BillMatrix convenience fee for using this service. Scammers will threaten to disconnect your electrical service if instant payment on a past due bill isnt received. You should not use any unauthorized bank account or credit card account numbers. Pay by Mail. Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Select English or Spanish. 3. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. Qualifying customers that are experiencing financial hardship may be eligible to take up to four months to pay their current bill and/or unpaid balances. Thats why we offer energy-related products and services specifically designed for commercial and industrial customers. Utility Account Number without dashes and spaces: Locate your Quick Pay Center Code on your bill. System planning and requests for proposals, severe storm events may raise the risk of weather-event-related scam calls. A person whose income does not exceed one hundred and fifty (150) percent of the poverty level as established by the federal government and who is sixty-five (65) years of age or older. Founded Date 1994. Explore and learn all the ways we are working to improve your life. Baton Rouge Natural Gas Infrastructure Replacement, Request a deferred payment arrangement through. Entergy Louisiana completes major reliability project in St. Bernard Parish, Entergy applies for grant funds to improve its power grid in Louisiana, Entergy provides summer energy efficiency tips. You should only use the Entergy approved payment methods below, with information from your Entergy bill and correct banking information, to pay your utility bill: 2023 Entergy Corporation. Unfortunately, we continue to see an increase in fraudsters' attempts to scam our customers. Visit the biller's website. 2. BillMatrix Corporation. If you log in and no payment is showing due, please call 1-800-232-3642 to update your account information. Entergy New Orleans, Inc. is an electric and gas utility that serves Louisianas Orleans Parish. Level Billing Our goal is to help you save money, increasing efficiency and productivity, while helping to build your business. Select the bill (s) you want to pay; you can pay up to $1,000 in a single transaction. Membership Number: Membership Zip Code: 5-digits from Membership billing address The information you submit is secure. Also, Entergy will not charge late fees or interest during the period of active duty or the repayment period. My business is closing part of our operations and we have reduced operations by three-quarters over the last four months. Simply reply to the text to pay your bill. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. Start, stop or move service for residential and small business customers. Manage Your Account. Make a payment on your Entergy account or make a charitable donation. How can you protect yourself from falling victim to this national utility scam? We kindly request you to update your bookmarks with our new payment website URL and start using the same. Use constitutes acceptance of General Website Terms and Conditions. Schedule payments, make account changes, organize your billing history and more with an online account. AEP. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Violators will be prosecuted. Box 242, Birmingham, AL 35292 . In most instances, the scammers claim they need access to your property to provide repairs, offer free inspections, or to get power back on first following an outage or disconnect for an upfront payment. For information on how to apply,click here. Please remember this: If the text is demanding immediate payment under threat of disconnecting service, it is NOT Entergy. To find a free tax preparation site near you, visit entergy.com/freetaxhelp. A convenience fee . This system is the sole property of BillMatrix Corporation. Power lines can kill. Explore the ways we provide reliable, affordable electricity to 1.5 million homes, businesses and industries in the southern two-thirds of Alabama, while protecting the extraordinary natural resources of Alabama. Entergy will contact you via phone or provide written notice if we need to access your property for any reason. BillMatrix charges a fee of $2.75 to process payments over the phone and $1.60 to process payments online. Energy Emergency Deferred Billing Program. Payment Options. BillMatrix from Fiserv is a highly configurable single solution for all your billing and payment needs. Pay your bill with a credit card, debit card or electronic check through the SpeedPay or BillMatrix website, for a $1.60 service fee. BillMatrix charges a $2.95 service fee . Call 1-800-232-6629 to pay by phone or pay online. Relief for service members called to active duty. Enter some basic information and pay your bill quickly and securely. Entergy will not pursue applicants who havent applied for a position via an official human resources job application first. A governmental entity determined by the Louisiana Public Service Commission as being a vital governmental entity that provides services, the absence of which could result in imminent peril to the public health, safety and welfare. At Entergy, we put the safety and well-being of our customers at the forefront of everything we do. Customers with life-sustaining medical equipment needs. CenterPoint Energy Solutions. Employment scams are becoming increasingly more realistic, with caller-IDs reading as an Entergy phone number in some instances. Make an automatic payment by drafting funds directly from your bank account. You should only use authorized methods and legitimate banking information to pay your Entergy bill. Mail a check or money order to: Alabama Power Payments, P.O. . You may be eligible for special payment arrangements based on the receipt of a statement from your physician or health care provider. What should you do? The information you submit is secure. BillMatrix gives you a way to . Username. Select the bill (s) you want to pay; you can pay up to $1,000 in a single transaction. Payments Accepted: Credit or Debit Cards. With Quick Payment, you can pay your We Energies bill instantly with a credit card, debit card or checking account, and your We Energies account number. Scammers have been known to send fake (but highly realistic) utility bills to customers asking for immediate payment. Consumers want choice and convenience in bill pay. If you believe youre being contacted by an inappropriate or unauthorized individual, stop what youre doing and call. Our Customer Service team can assist you with payments and questions at 1-888-430-5787. Entergy will not send a paperless bill unless youve signed up for that service and will NEVER prompt you for payment via social media. Smart Neighbor by Alabama Power is your source for the highest quality energy efficient appliances, electronics and other energy efficient products. We offer several convenient ways. Accepted Forms of Payment Visa MasterCard Discover ATM/debit cards with a Pulse, Star, NYCE or ACCEL logo Electronic checks Payment Restrictions Minimum payment- $0.01 Maximum payment - $600 Please select your utility: We offer a variety of programs and resources to help you save energy and money. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Thank You. Call 1-800-ENTERGY (1-800-368-3749). A person whose sole income consists of Social Security payments. BillMatrix charges a convenience fee of $1.50 for each payment transaction. *Any retail or business Northwest loan customer can use BillMatrix to make a loan payment up to $5,000 using an electronic check/ACH or debit card. All rights reserved. In these cases, you will still owe the amount shown on their bills for the utility services you have used, as the payments have not been satisfied. In these cases, community members, who may or may not be seeking employment with Entergy, receive emails or phone calls with job offers from the company or ask for payment to submit an application. Report a power outage. Select BillMatrix. Alabama Power remains committed to developing smart energy solutions that address our customers' future energy needs through high efficiency technologies, innovation and safe, clean renewable resources. Whether you're at home or on a worksite, always avoid power lines. Please enter the required information below to begin the contribution process. Billing & Payment. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Pay by debit card or checking account. Texting scams, or smishing, is on the rise. Choose one of the options below to enroll. Entergy cannot guarantee uninterrupted power for any customer nor can we guarantee any priority in restoration of power for any customer. What should you do? Learn More Pay by moBills Pay your monthly bill with a credit card, debit card, or electronic check for a $1.60 convenience fee through . . When your income wont stretch any further, help is available. Although the scam can differ, frequently the scammer directs you to transfer funds electronically, sometimes through MoneyPak, Green Dot or another third-party card or transfer system. Entergy has annual revenues of approximately $11.5 billion and more than 13,000 employees. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. If I need help with BillMatrix transaction, what do I do? Reading Your Meter. Pay by phone using Credit Card or Debit Card through Bill Matrix ($2.75 fee): Call BillMatrix at 1-800-584-1241. The scheme typically occurs when the con artist calls and tells you that your electric bill payment is past due, and that your service will be disconnected if payment isnt made. El Paso Electric does not receive any portion of the BillMatrix service fee. Its a scam. See below for programs available to assist with your energy costs. Entergy Louisiana provides electric service to more than 1 million customers and natural gas service to nearly 93,000 customers in the greater Baton Rouge area. . Economic Development. A $9.95 fee will apply. Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. TheFederal Communications Commissionhas reported that. (information that is identifiable to a particular person) that is collected by BillMatrix Corporation as a service provider to your Biller (directly or through its service . One of the most common methods scammers use, is calling customers directly and pretending to be an Entergy representative. Any unauthorized entry or use of Con Edison's My Account system is prohibited. card, debit card or electronic check by calling Entergy's pay-by-phone provider, BillMatrix, at 1-800-584-1241. You should never give your personal information to strangers. Should you be contacted unexpectedly for Entergy employment, call. Operating Status Active. The text messages look like they could be legit because the scammers have your name and address. Never click on links or attachments or respond to emails or text messages unless youre certain who the sender is. All rights reserved. 1. Call Our Business Service Center at 1-888-430-5787, open Monday-Friday 7 a.m. 6 p.m., orreach out to us online. For example, if your current bill is $140 during an energy emergency period, and your bill for the same period last year was $80, the difference ($60) is divided and paid over a 12-month period. We also have programs available to set up a payment plan, or request a payment extension.
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