Which all-day group event types affect attendance? When is the (re)enrollment "Contract Complete" email sent out to parents? What is the best way to enter volunteer hours? How do I display Introduction Text on a school configurable academic document? (Veracross) Reset Parent Portal Password. What does the "a provided value is too large to be processed by the database" error mean? Can an enrollment deposit be split into multiple payments? Why aren't new students appearing on class lists? How can I reset my Support Portal password? Dining Hall Menu. How do I add a new checklist item to a particular registration season in AP3? Is it possible to add new Organization Roles? What does the orange dot on the Grades and Comments tab mean? What do the "550" and "554" email bounce errors mean? Parent Portal All current parents have access to a secure Veracross Parent Portal, which includes information such as community directories, calendars, registration information for after-school offerings, student reports, email newsletters and more. On the Development Homepage what does the "Pending Tasks" report show? Sometimes perhaps often! What security roles can edit class curriculum records? What's a quick way to change the VCPay registration status on an AR Invoice from "N/A" to "Required? How do I change which candidacy is flagged as the 'current' one on the Admission History tab of the Candidate record? We are using an alternate block schedule for today. How do I create new file classifications for gifts? How do I hide a certain class from showing on a Student's report card? How can I move a composer template from one channel to another? Is that how parents see an invoice in their portal? Lunch. How can I make a recommendation form question with a grid or likert scale options? Can we write-off a pledge in Axiom that was written off in our legacy system without impacting the General Ledger? Can we display Online Re-Enrollment Contracts on the Parent Portal? Can I disable certain classes from parent teacher conferences? Is there a file size limit when adding content to a Composer message? The Veracross Parent Portal is a secure portal that allows parents and students to access student-related information, calendars and school directories. Is there any way to revert the changes that have been made? Can we show historic report cards on the portal? Is it possible to filter the relationship list in an AP3 form? I have configured the academic document layout record to display the Qualitative Scales key. Where can I find a link to the employee Online Job Application? How do the Batch Add queries determine which class to enroll a student into? What determines how faculty receive email for a given department? Why are some languages displaying with the record ID instead of the description in query results? What security role provides access to enrollment history queries? In line with emerging international school best practice, AIS Vienna maintains strong child protection policies and procedures and our school strives to provide a safe and secure environment for all students. Is there a way to update security roles in batch? Do I have to add transfer transcript items one at a time? Where can I view and update the sort order for titles? How do I create a query to find students' free blocks per school level? Details on payment plans and registration are included in your enrollment contract. Where is the Meeting URL and what does it look like? How do we setup a waitlist for other program registration forms? A re-enrolling student has the enrollment type of "New Enrollment". Why is the policy form step missing from the enrollment portal? What's the difference between a school form and a system form in AP3? Configuring Behavior and Student Comments, Email Template Configuration for Behavior and Student Comments. Can we change the text or instructions on the Reset Your Password page? Why is the annual giving summary document missing gifts that were received during the corresponding calendar year? parent 1, parent 2, parent 3, and parent 4)? Magnus Health Customer Support : service@magnushealthportal.com or (919) 502-7689. They share information and reminders with classroom parent groups, invite parents to participate in volunteer opportunities and encourage parents to engage in ACS community events. How can alum/former students continue to pay tuition after the school year is closed? How do I know when a refund has been processed through the Payments Processing homepage? By actively engaging in various events and enrichment efforts, parent volunteers support our students, enhance their academic and social experiences, and build lasting relationships with fellow parents, teachers and staff. Do schools have the ability to add enrollment levels? On the new academic document layout, how do I get the student advisor's name to appear without adding the advisory class to the numeric grades table? What security roles do I need to access the configuration and publishing options on the Academic Documents homepage? How do I use batch updating to show that all comments are ready for review? Are Amounts & Catalog Items the same thing? Is Bluesnap, the payment provider used with VC Pay, available for international schools? Can a class begin later than the first day of the grading period? Can engineering change over the document layout of a previously-existing academic document? How do I make sure a someone does not receive an email? We recently moved from a custom GPA to a 'Veracross Standard' GPA. How can I ensure notifications are sent with specific behavior reports? Why can't I modify override amounts on the Enrollment Detail screen? Interested in volunteering with The Viper Club? Can the donor information on a posted gift be updated without unposting the gift? How can we fix this? We have a new Enrollment Checklist Item to add to our ORE/OE process this year, how do we add it? What does the 'Reference Number' column represent on the Import Template for Purchase requisition? A parent was charged an incorrect amount for their current year program registration. If a gift is unposted to allow for adjustments to a campaign, fundraising activity, fund, etc. Why do I receive an error message stating "the records you are trying to create already exist and cannot be created" when I run the "Refresh Candidate Checklist" procedure from the action menu of the registration season record? Veracross is the official school information system used by TASIS Dorado to support our community. How can I find a list of students who have two households? Does the Annual Giving Summary document include gifts-in-kind? Parent volunteers serve as homeroom parents for their childs classroom and provide a key communication link between home and school. How do I exclude pledge payments from a Gift or Donation query? Why can't users with the security role 'academic_document_reader' view report cards and transcripts? How do you get the class' schedule to show in the pop-up message when you hover over the class name in the faculty portal? 6300 SW Nicol Road | Portland, OR, 97223. On the Admissions: Candidate Changes homepage, why are some of the "Submitted By" fields blank in the Recent Activity section? {system:teacher_conferences} brings you to the "Teacher Conferences" tab for the parent. Can Person Reference Numbers be pulled through the API? Veracross (opens in new window/tab) Login; Search. When does the system change a class's status from Future to Active? How can I hide the Invoice from the parent on the Parent Portal? The Veracross Portal allows parents and students to view schedules and report cards, access families and faculty directories, change personal information with the school, communicate with teachers and re-enroll online. On the school configurable report card, can we show the teacher's or student's preferred name? So, whether you want to access the AIS Vienna Calendar to sync it to yours, find a recommended English-speaking pediatrician, or want to know about Bingo Night, you can find it here. Why are late enrollee schedules showing their classes as "unscheduled" on their schedule document? If you did not receive or have forgotten your username or password, click on forgot username or password? Why does the "From Name" on a sent email display something different than what was sent by the school? What is maximum file size that can be uploaded to a class website? Are convenience fees refunded when issuing a Credit Card or ACH refund? Do we support online giving for organizations? How do I enter a termination date and remove user accounts for staff/faculty who are not returning? Can we set up single sign on (SSO) for our Canvas Integration? Can one applied payment/receipt be moved to another AR Item on the same Invoice? How do I copy portal component screens between different portals? Why doesn't the classification list show all classifications as options when uploading a file? When I ran the Post Transcript Grades procedure, 0 records were affected. When adding a profile code, does the system automatically generate a person classification for it? How do I copy athletic teams to the next school year? How do we display phone numbers in the faculty directory? How can we display class schedules on the All Classes list in the teacher portal? Where can I see and edit username conventions for my constituents? How can I hide the directory from the class website? How should we track student immunizations in Axiom? Why did it not work? Why are my parents unable to view their invoices on the Portals? Portals: Parent Webinar: Now You See It, Now You Don't: Making Sure Parents See the Right Things in Their Portals 09/09/2019 David Kopchick Sometimes perhaps often! How do I remove a record from the Duplicate list once I see that they are truly not a duplicate? Who has access to the Communications: SMS homepage? Does Veracross report late payments made through VC Pay to any credit bureaus? How long will a student appear in the faculty gradebook after withdrawn from a class? The ability to access and edit payments and pay invoices in the same portal they use for academic information and school news has been a game changer. What is the difference between a transcript course and an academic course? Why can't I enter a name or email for a VC recommendation form in the portal? How do we "open" the report card form? How do we know what information syncs from Veracross to Canvas? CHCA portals are powered by Veracross, a premier software solution for independent schools. How do I remove an unenrolled student from the gradebook of a class? Veracross Account Access : Veracross@chca-oh.org. Can I use the Scheduler mid-year for the next grading period? How can I give someone update permissions for our portals? Why can't faculty members view the results in a Behavior/Comments query? What does that mean and how do I fix this? How do I get my school's report cards/progress reports to appear on the Grades & Comments tab? What do each of the colored squares next to different events on the Admissions calendar represent? Does VCPay work with credit cards that are issued outside of the United States? Communication Channel Management in Composer. What does the red star icon mean in the Admission Candidate Profile Document? 4-3-1 Hiroo, Shibuya-ku Tokyo 150-0012 Japan. How do we grant substitute teachers class permissions for the day? How do I update the Campaign Summary Reports on the Development homepage? How can a grandparent get access to the parent portal? Is it possible to customize the font in the amounts table on enrollment contracts? How is the Graduation Date field populated? You may login to Veracross below. Who do Attendance Reminder Emails get sent to? When future parents transition to parents, do they lose access to the future parent portal? How do I send separate pledge reminder emails to both the HOH and Spouse? Current Student Login Log in to Veracross as an applicant, admitted student, or parent of applicant or admitted student. How can I find which students belong to which dorm? What determines the order in which classes display in the portal? Why didnt a qualitative grade move over after a student was transferred to a different class? How can I add directories by grade level or other categories? Why isnt the team practice calendar populated if the practice schedule has been populated to the team detail record? Where are student bus schedules displayed in the faculty portal? Can you include a signature image in a Composer message? Am I able to grant other client portal users access to all of our school's tickets? I have the SysAdmin security role, why can't I add a new OAuth application record? At AIS Vienna, we are family. Why does the system keep marking our "Payment Received" checklist item as not required when I set it as required? Do M-F rotations naturally skip no school days? When will payments hit a school's bank account? I tested my VC Pay gateways where is the bank transfer and my payout records in Veracross? The Veracross Partner Portal makes it easy for schools to share credentials directly with vendors streamlining and simplifying integrations with Veracross. When is the Parent of Applicant security role removed from a user account? Are usernames updated if someones email address changes when {email} is used as the username convention? How do I batch update address information? About. Why can't coaches send emails to distribution lists? How can I add customized pronouns to a Composer message and is it possible to capitalize the merged text? How is the "Is Matching Org" status determined in development queries? Download Toddle Student Portfolio. Administrator Mobile Directory App (for iOS and Android), Canvas Integration Data Synchronization, Generating an HAR File to Measure Veracross Performance, Google Drive Integration for Class Websites, Google Recommendation Forms for Internal Axiom Use. How is the banner/logo for system email templates updated? Why didn't the "Contract Complete" email send? Welcome to the Hotchkiss Parent Portal! AP3 Update - New Element Types, Candidate Demographic Form, & Parent 2 on Inquiry. How do I prevent users from posting to future fiscal periods in Accounting? you don't want everything to be visible to all your parents, students, and teachers. What does the mailbox response No MX for [RecipientEmailDomainName] mean? How do I update the logo on the Veracross recommendation forms? What determines the default Grading Period in the faculty portal on the Grades & Comments tab? Do ethnicities sync as part of the Ravenna Integration? How does Preferred Communications Method function with Composer and Distribution Lists? Does Veracross support raw SQL data exports or provide ODBC (Open Database Connectivity) support? Why is there a big space after the header on my school configurable report card causing the first class to print on a second page? How do I format the "TODAY" field in a query? How do we access and configure the Emergency Profile document? I ran the Copy Current Student FA Applications procedure, but it said only a few (or zero) records were affected. Student.Billing@chca-oh.org. If you need assistance or would like a tutorial to use Veracross, please . How can I automatically CC users in a Composer email? How many school levels can a single school database have? How can a teacher see their students master attendance for the day? The MyTPS Portal is powered by Veracross, a comprehensive school information system that allows students to access their schedules, parents to monitor their student's activities, and so much more! How can we add different tuition amounts in Online Enrollment for different grade levels? How do I add the Faculty Daily Schedule to the Teacher Portal? Can I change the name of the Enrollment Intention form? Why can't a parent view or sign an enrollment contract amendment? Why isn't my new channel appearing on the Communications homepage? Navigating the Financial Statement Spec. How To: Set up Academic Schedules and Rosters Using Import Types, Financial Aid Application and Award Amount Import Type, Financial Aid Application Financial Details Import Type (SSS/TADS), Transfer Grade Transcript Item Import Type. How can Budget Managers download the 'GL Budget Detail' reports to an excel file instead of PDF? How do we see the advisor dashboard on the faculty portal? The Speyer parent portal is a personalized online resource and your primary source of Speyer information regarding your child(ren). International School of the Sacred Heart. Where do I find the data after I process a Parent/Teacher Conference import? What should I check? What are the Academic Concern queries (Major and Minor) on the Upper School homepage? Parents and older students are sure to find this secure school database to be a helpful tool! you don't want everything to be visible to all your parents, students, and teachers. If you have any questions or problems, please contact our Director of Communications and Marketing, Alice McNeer at communications@etonschool.org or (425) 881-4230 ext. What does the "Financial Aid Display Status" field on an Enrollment record control? Can curriculum comments be locked to prevent further editing in the faculty portal? Why can't I modify enrollment amounts after resetting enrollment contracts? How can we change how the system flags students as either major or minor academic concerns? What happens if a payer enrolls in AutoPay late? What is the Classification Value function field and how is different from the other Classification function fields (Classification Exists and Classification List)? When someone sends an email via a distribution list, where to the replies go? What does the Admission Decision Accepted do? How do I access the SSA family directory (S-Book)? How can we post links in the faculty/staff directory? Can I filter my admission checklist items with groups? Here we provide information and resources to connect parents to our school, to each other, and to the beautiful city of Vienna. Why would two people be listed in the same Constituent record when they are in different Household records? Do I need to create a new school-defined group every year? The American International School Vienna. How do I make sure the 'Grade Applying For' is correct for a student that is repeating a grade? When should I update class assignments when a staff/faculty members employment ends mid-year? How can we create enrollment checklist items for students who enrolled after we ran the Start Re-Enrollment procedure? What options do we have? Where I can specify the GL account for the Event Registration? How do I add static text or placeholder columns in my data package queries? Can I resend a recommendation form email to a teacher? Does every online gift need to be processed? Copy Classes for the Next School Year Procedure, Copying Athletic Events for the Next School Year, Creating Alumni and Former Student Households, Hiding Student Schedules from the Parent/Student Portal, Launching Faculty, Parent, and Student Portals for Existing Schools, Managing the School Year (Administrative and Academic Tasks), Reporting on Remote Learning Participation, Rolling Directories Over to the New School Year, Rolling the Portal and Reports Year Forward/Back, The Self-Service Close School Year Procedure. VERACROSS PARENT PORTAL. No action taken. when trying to set a gift as Ready to Post? Can I add a logo and background image to our portals login pages? We replace photos of students and staff every year, but we need to ask parents for their photo just one time. Can I use the "Target Parent/Guardians" feature of Composer to email former parents? Family Handbook, Telephone Directory, Parent Teacher Conferences, Online Gradebook, and Board Info. Why are parents saying the admissions portal is closed? We offer a quick view of how many school-related services work, like our Food Service and Bus Service pages. When do charge items get created during the enrollment contract? On the Program Registration configuration record "Allowed Roles" field; what should I do if I want any and all Roles to be able to register for the program? How do I get the Report Card viewer to show up in the gradebook on the teacher portal? Why is a class displaying twice on the transcript? What does the Imperfect Class Attendance status mean? Veracross uses 128-bit SSL encryption, so all interactions are secure. You will also find school supply lists and athletic rosters there. Why was an applicant automatically assigned a student role? How do I manage the person and household records in divorce cases? What security roles can access the Administrator Mobile Directory App? Can I limit ORE/OE Policies to the Resident Parent only? Why are the enrollment checklist items for a student missing? What is the best way to notify Veracross that we need to make changes to our custom Report Cards, Progress Reports, or Transcripts? How do I allow parents to make edits to their school forms after submitting it in the Admission Portal? Viper Bites operates exclusively because of the generous efforts of our parent volunteers. Recent News Headlines How do I update a person's security role? How can I remove multiple user accounts at once? Can I configure the "Reward Type" field on a gift record? How to I convert a candidate from AP2 to AP3 (after I have launched AP3 with a configured Registration Season for the given Candidate's year-applying-for)? If a parent begins an inquiry in AP3 but doesn't complete it, could I see this information in Axiom? . The error message in the submission log was "Cannot insert duplicate key row in object in "dbo.Application_checklist with unique index. We compile recommendations from other parents for . Do I have to manually enter the entry date for future students? How can I post phonetic spelling of students' names in the teacher portal? How do I mark someone as deceased and what happens when I mark them as deceased? What does the "Inter-Household Donation Soft Credit without Soft Credit Type" integrity check indicate? Can AP payments be scheduled by Input Batch? How do I refresh my recipient list for a Composer message using a query? Can I import numeric grades for students? How do I choose the colors on the schedule document? The School-Configurable US Transcript Document, The School-Configurable "Academic Document" Document, The School-Configurable Final Grade Summary Document, Academic Document Publishing: Quickstart Guide, Report Card Form Display and Template Configurations, Importing Historic Non-Transfer Transcript Grades, Grade & Comment Review Configuration and Management. Are the end dates on Department classification types managed manually or does the system update them automatically? Can students submit audio/video files for assignments in the LMS? What's the difference between the Classifications Exist (by Date) and Classifications List (by Date) function fields? Not all of my classes have meeting times, but they all have class schedules. What file types can be used for person photos? What does the enrollment status of "RNA" mean? How do I enable or disable standardized test import types? Parent Portal. How do I update the "Grade Applying For" (GAF) on an application we've already accepted? What can a sub see in the faculty portal when they are assigned to a teacher's class for the day? Is it normal for faculty/staff attendance to generate on "No School" days? Paying a Credit Card Statement before Receipts have been Received. Admissions Candidate Detail Screen Overview, Activity Log Tab on the Admissions Candidate Detail Screen, Admission Source on Admissions Candidate Detail, Configuring Application Statuses to Display Decision Letters, Copy/Migrate Candidate Info to a Different Year Applying For, Creating Text Templates for Decision Letters, Field Glossary on Applications and Applicant/Prospect Screens, Using Admission Checklist Items to Create Applications. How can we add or make changes to the School Chosen list on the withdrawal/decline form during OE/ORE? Is it possible to create Veracross accounts for Future Students? When you see "Welcome" and your name, you are logged in to the Parent Portal. Veracross Parent Portal Guide. Clear. Here we provide information and resources to connect parents to our school, to each other, and to the beautiful city of Vienna. Is there a way to accept a student without having the family fill out an application? Where is a constituent's Primary Development Role recorded in Dev2? Does changing a scale used on a rubric criteria record affect historical report cards? Is it possible to display the Gender field as a drop-down on inquiry forms? How can I add a new "current grade level" for admissions if we do not have that grade level in our school? Copyright 2019 Veracross. Is there a way to leave instructions for our faculty/staff that access shared workspaces? Why is this data integrity check still appearing, even after I cleared it? Why do the PTD Owed and PTD Outstanding fields show a balance when the pledge has been paid in full?
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