They advised me to have a local repair shop fix it, good luck! We're very sorry to hear about the unpleasant experience you've had with us so far. It took forever to get to customer service. Worst customer service, Hello khanhly n, I received no response from Vevor. I have never once asked for refund just a fix or replacement. I'm absolutely shocked how the company is treating me the customer and others also Hello,could you kindly provide us with your order number? Again, the bumps were no problem and he didn't even wake. Thank you for your understanding. Could you send us your order number and more details?We have sent you a request asking for more information through Trustpilot.Once we get the information, we shall resolve this promptly.Have a great day.Vevor Team, PLEASE AVOID Very very poor customer services ordered a sink 16 th June order number 23061600948420543986with 2-3 day delivery stated after a week no delivery asked company to help all they said was contact the delivery company yourself. Customer service is a third party, When I was able to get thru I waited 1 and half hours. 2 of the record separators had a film of sticky substance on it and I was not able to clean them off. Their claim of a 12 months warranty is a JOKE!! Then very late nearly 3 weeks ( 6th July) the sink arrived and now its not needed hasnt been opened and say its 45 to return it for a refund ! Tip for consumers:The minor savings is not worth the hassle when they send the wrong item. Oh yeah that's why I bought it. BBB reports on known marketplace practices. The price for the 210V lathe is what attracted myself to buy, and after reading all the reviews and checking and correcting an issue with the belt tensioner plus stripping and applying fresh grease to everything, I feel that the lathe will serve me well for many years.Great value for money. 1. Along with thousands of motivated employees, VEVOR is dedicated to providing DIYers and professionals with tough equipment & tool . Refuses to understand after 5 or 6 pictures it won't fit on my van. I made a mistake and ordered the wrong style. Along with thousands of motivated employees, VEVOR is dedicated to providing our customers with tough equipment & tools at incredibly low prices. MOST UNRESOLVED. Excellent motor very poweful and easy to setup and use. The unit is made of good quality metal and is quiet enough while in operation. Asked for a replacement but they keep asking me for video or pictures. Tip for consumers:I had a package delivered (not from Vevor) just 2 days before, and they provided PROOF of my delivery with a photo of the package at my door. Some indicated the company has failed to respond to their requests or just don't communicate with them at all. Thank you, Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. No one locally would work on it stating that "it is a throwaway compressor". The swamp cooler vwas disconnected before I bought the house in 2010. I tried to contact them but no response and ignore my email. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I again replied that this was unacceptable and requested the same thing as I had previously, replacement or an exchange. Our customer service will reply you within 24 hours by email. We're very sorry to hear about the unpleasant experience you've had with us so far. When we accepted it they only offered us 25% of the purchase price. Bought and works well and used daily for a construction project. Follow Dangood Plumbing Heating And Cooling G. Where is you us corporate office? Find companies you have experience with and write reviews about them! Their product (at least in this case) is inferior and their warranty is not worth the price of the paper that it's printed on. We continue to be committed to provide you tools with competitive price. It never arrived. Hello Hubert, I repeated the process at least 3 times--sending pictures and describing problem. Our customer service will reply you within 24 hours by email. If you have any problems,you can contact our support team through https://www.vevor.com/pages/contact-us. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Bougth a slush machine the plastic mixer broke. Thank you for your understanding. After 3 weeks of constantly trying to get a return label so I can return this Chinese garbage I finally get a mail from them asking if a 30% refund would be okey Thank god I can chargeback the full amount with PayPal and not have to deal with these people ever again! After over 2 weeks got a sink from a different company. Vevor Team, Purchased a item (airless sprayer) We will definitely take your feedback seriously and start working on our service improvement. would recommend. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. I will never deal with vevor again. This company is a massive scam! On the other hand, is Vevor, a real company? I replied Fine. Model # SDGZJBXZZK8M8K9PGV0. Total cost was less than the cost of two window deletes. I have repeatedly submitted requests detailing why the product are too industrial and ugly for a private home's interior door foyer. Verification can help ensure real people write reviews about real companies. Also do a small concrete job and will help break up the slab. Verification can help ensure real people write reviews about real companies. 855-385-1880 Could you please check your email box and reply back?We will be more than happy to assist you further.Have a great day.Vevor Team. Best priced fan you can find anywhere easy to put together. Tip for consumers:Customer service sucks and you can probably kiss a refund goodbye if your product doesnt work, Hello Brenda Moreover, various other products linked to the company need to be considered, for example, supplies for ceramics and pottery in the form of paper, wood, and glass crafts, as well as automotive equipment, for instance, motorcycle parts and accessories. Hello,could you kindly provide us with the product link you inquiring about? Would you please kindly contact our support team through https://www.vevor.com/pages/contact-us? Repeatedly gave inaccurate information that made it clear that they weren't even paying attention to the information that I was providing. After over 2 weeks got a sink from a different company. No option to connect directly, such as through online chat or via telephone. Shop our premium products at affordable prices. Nothing they are robbing people for there hard earned money, Scam in my experience. Henceforth, the brand operates in various industries and aims to provide premium quality products to its customers at affordable prices. I went and bought a new one from a different company. Weve detected a number of fake reviews for this company and weve removed them.Read more. I have sent them an email and they wanted pictures of everything and also a picture of the missing PC circled in the guide. Reviews of all online stores in the US. Thank you. After opening the box, I removed the kayak cart and followed the instructions for assembly. Don't buy anything feom this company. Hello there, we have got your email and replied your email 2 hours ago. ONE DAY AFTER the warranty expired, I received a follow up email from Vevor stating, and I quote, "We believe this is the best offer that we made since the item has been used for a long time". I can now drink cold beer chilled by the sun. . 50 Feet by 1/2 Inch Electric Drain Auger. Asked for refund no answer ill never but from this company agian and will get my attorney on this paid almost 400 dollars for something that doesn't work don't buy anything from this company. Bought a Vevor electric charging station for my car. My biggest problem was that it came with no instructions for assembly, no warranty and no operation manual. Are you thinking about transferring to another energy provider? Told me since the rack is complete I would have to pay the shipping back to them. Jenes then sent me he needed the SKU and pictures of the box. Add to Cart Add to Wish List VEVOR has well-selected high-quality & cost-effective products among many leading suppliers. Model # ZYTCZDZZXSNCHS001V0. You can not get anyone in customer service. We will definitely take your feedback seriously and start working on our service improvement. #vevor case number ******* need to be resolved I will be taking this to trading standards as warranty false and you do not accept returns clearly VEVOR. "Save Half", "Half Price" or any other similar expressions used by us only represents an estimate of savings you might benefit from buying certain tools with us compared to the major top brands and doses not necessarily mean to cover all categories of tools offered by us. I sent all tracking numbers, photos and answered all questions they have asked and still have not got anything resolved. By placing these vinyl strips on the kitchen doorway the temperature differential between the 2 rooms was quelled. It worked very well to make several window deletes reusing the metal I removed from my bus ceiling. Moreover, the company prides itself on supplying a 12-month warranty and a 30-day money-back guarantee. Phone Number +1-855-385-1880. BBB Business Profiles generally cover a three-year reporting period. We will provide free shipping services and quality assurance services that satisfy you. Also, consumers report issues with contacting the company. plus it stores easily in my car. got sick of putting metal plates under my floor jack to stop it from ruining my driveway. 6/12,7/12,10/12, and several other times during december- Have attempted to call the number listed. The only improvement to it for me would be to have a speed adjustable for the rotating motor, another thing I noticed is when the temperature in the tank is lower than the "preset temperature" sometimes it doesn't automatically turn the heater on so I had to turn it on manually. We also ensure all reviews are published without moderation. 2 of the record separators had a film of sticky substance on it and I was not able to clean them off. I had a good experience with this company. Is exactly what I wanted very solid and does job perfectly.In term of the price is cheap compared to other companies which I was browsing.I would recommend that commercial machine to anyone who wanted a professional one. Would not recommend this product. Refusing to provide tracking number. Our customer service will reply you within 24 hours by email. I hope they take care of this issue! Reviews by clients who already had experience with one or more energy suppliers. This of the administration of salary, book Might it be said that you are one to utilize applications for everything? It is ideal for pipeline maintenance, mechanical installation, drainage facilities fix, indoor decoration, port facilities construction, and other projects. Please begin by refreshing the page to see if your location populates the Near field. This 1/4-inch drive wrench comes with a polycarbonate head, which is lightweight yet strong enough to withstand heavy-duty industrial use. I have sent them an email and they wanted pictures of everything and also a picture of the missing PC circled in the guide. Order Number ******************** was shipped on Jun 21, 2023 @ 17:47:17 from the ******** ***** ****s. warehouse. (Mon to Fri, 9:00-18:00). Scam company, Purchased roof rack with their fitment saying it would fit, wrong one sent I don't have a rain channel to lock into. We're really sorry for what you have experienced on Vevor. Today, our product range includes more than 30 categories and 1 million different products. Hello Aleksandra I have never asked for any refund just a repair The product line covers every aspect of our lives, and it is friendly to tool beginners. The unit is light and easy to move without heavy equipment - Absolutely love it! Vevor is an e-shop that specializes in equipment and tools. VEVOR Electric Trailer Dolly, 5000lbs Towing Capacity, 350W 12V Trailer Jockey Wheel with 22 ft/min Moving Speed, 12''-24.8'' Adjustable Clamp Height & 8'' Rubber Tire, for Moving Trailer Caravan Boat. I bought this metal brake rather than buying custom window deletes for my Skoolie conversion. Is there any way i can make them refund my money? 1 hp electric motor 1 phase 56C 115/230 Volt 3600 rpm 120156C. Worked Fine on two jobs so far. . VEVOR Steam Cleaner for Home Use, Portable Steam Cleaner with 20 Accessories, 45oz Tank & 16.4ft Power Cord, Steamer for Deep Cleaning Floors, Windows, Grout, Grills, Cars, and More They asume whe have to throw away the machine. This allows customers to find the right product for their needs. Best regards, Products used:None - as I received NOTHING. 77 $175.00 VEVOR Broad Fork Tool, 6 Tines 20 in Wide Hand Tiller Broadfork, U-Shape Garden Tool with Fiberglass Handle for Gardening and Cultivating, Aerate Clay Soil for Farm We will definitely take your feedback seriously and start working on our service improvement. Just what I wanted. Vevor has a rating of 1.97 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Eyes on VEVOR, get what you want. Cheaters! Under the VERY clear statement on there website 12 month warranty After everything, their solution was to send me a switch and they expect me to install the switch. By 2018 I decided to refi my loan and install a split system with individual room control. High-quality power tools are essential for home improvement projects. After 3 weeks of constantly trying to get a return label so I can return this Chinese garbage I finally get a mail from them asking if a 30% refund would be okey Thank god I can chargeback the full amount with PayPal and not have to deal with these people ever again! Simple fact is machine not working as it should Vevor is an e-shop that retails construction equipment, landscape covers, pots, planters, fishing equipment, hydroponics, and logging tools. Finally a Chinese company not selling crap and delivering on time. Thanks for your support.if you have any issues,please feel free to contact us. Along with thousands of motivated employees, VEVOR is dedicated to providing DIYers and professionals with tough equipment & tools at the lowest prices. I bought an anvil. GO TO BBB.COM AND READ THE MANY BETTER BUSINESS FORMAL COMPLAINTS. 1. They strung me out, requesting numerous photos documenting this and that. Like what a warranty huh. "Save Half", "Half Price" or any other similar expressions used by us only represents an estimate of savings you might benefit from buying certain tools with us compared to the major top brands and doses not necessarily mean to cover all categories of tools offered by us. Companies can ask for reviews via automatic invitations. We're very sorry to hear about the unpleasant experience you've had with us so far. Company Type For Profit. Tough Equipment & Tools, Pay Less . And so, I am stuck with a defective compressor and am out of pocket by Three Hundred Dollars and change. Along with thousands of motivated employees, VEVOR is dedicated to providing our customers with tough equipment & tools at incredibly low prices. The chat is worthless as they take your info then say you'll be contacted by email. It can be adjusted to various heights with its 8 poles, ranging from 7.3 to 27 ft (2.24 m to 8.24 m) The tree pole saw blade is crafted from rust-proof and long-lasting 0.05 in / 1.2 mm thick carbon steel with teflon coating. And now they want me to hire an electrician to check it out. In addition, the company not only supplies power tools but also specializes in equipment for restaurants and the food industry, such as items that include musical instruments. Other consumers have reported issues with items received. Next I tried the web address listed phone number but was told the shop was only open M to F. Site indicates Monday to Sunday. They aren't even considering giving me a refund even though they sent me garbage. I ordered two 1-inch rubber mats for door entrances for my wheelchairs and my husband's knee scooters. System Busy. VEVOR 1/4'' X 3/8'' X 50 ft Mini Copper Ductless Split Line Set Accessory Kit. Vevor is a company that provides a wide range of products and services across various industries, including agriculture and manufacturing. Order received on 6/25/23. I strongly caution anyone considering purchasing from Vevor not to do so. I purchased an additional 5 year warranty at the time as well. On January 4, 2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints. VEVOR Heavy Duty Aluminum Truck Bed Tool Box, Diamond Plate Tool Box with Side Handle and Lock Keys, Storage Tool Box Chest Box Organizer for Pickup, Truck Bed, RV, Trailer, 48"x15"x15", Silver $18299 In Stock. Description. If I go on craigslist right now and search for a jointer, I won't find one and if I do it's a 4" for $200. Feels like a scam company. The company was formed in 2003. I will sue them my lawyer is working on it now, Tip for consumers:Don't waste ur money on this company. This is still under warranty but they don't care, Hello daiya s, The price for the 210V lathe is what attracted myself to buy, and after reading all the reviews and checking and correcting an issue with the belt tensioner plus stripping and applying fresh grease to everything, I feel that the lathe will serve me well for many years.Great value for money. Vevor ranks 141st among Outdoor Equipment sites. The steel is of sufficient gauge that is does not deform, rack, or warp despite me doing some serious modifications (twenty plus holes, some 3.5 inches in diameter). much better. Free Shipping Included. The compressor was used sparingly and the manufactures instruction manual was followed to a "t". Best regards, As a matter of policy, BBB does not endorse any product, service or business. VEVOR Sewer Camera, 164 ft/50 m, 9" Screen Pipeline Inspection Camera with DVR Function, Waterproof IP68 Camera w/12 Adjustable LEDs, w/a 16G SD Card, for Sewer Line, Home, Duct Drain Pipe Plumbing. They will not answer the phone The machine cleans records nicely as it intended purposes. We made an overview and subdivided them into categories so you can easily find a company that offers what you are look We made an overview of all the telecom providers available. I've had one of the classic tan 6040's for years and know the ins and outs of the Chinese hobbyist gear (have had my fair share of 3D printers and lasers) and knew what to expect, but I'm honestly blown away for the price. Then it is worth reading reviews to find out if Fabric.com is the place for you! Tip for consumers:If I could have given then a -5 I would have. Using VEVOR's carefully crafted products, amateurs and specialists will complete the work quickly and obtain better results. There is no recent news or activity for this profile. Shipping was fast and the kayak cart arrive with no damage. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Finally, your vacation has arrived. About eBay. Just picked up a Vevor evolution 4 CNC from Amazon for $799, it's still $100 off currently, but even full priced, it's a STEAL! Excellent motor very poweful and easy to setup and use. Do you want to go shopping for new clothes and accessories? I love this VeVor Melting furnace I generally use Propane canisters to solder, and I'm very limited to the amount of silver I can melt and reprocess. I contacted them. You are kindly reminded to verify carefully when you are placing an order with us if you are actually saving half in comparison with the top major brands. I doubt I'll ever get a refund. Home About VEVOR About VEVOR VEVOR is a leading brand that specializes in equipment and tools. In addition, is Vevor a reputable company? Very impressive for the price! Furthermore, the brand provides a wide range of products that cater to various industries, including food, agriculture, healthcare, and manufacturing. Vevor provided nothing but rudeness. All rights reserved. Pond Liner 13 ft. x 20 ft. 20 Mil Thickness High Tensile Tear-Proof Flexible HDPE Pond Skins for Artificial Lake, Black The VEVOR pond liner is made of HDPE material, The VEVOR pond liner is made of HDPE material, which is secured to your fish and plants. I had a very good experience. hello,Could you please send the details include your order number to our customer service email: [emailprotected]?Then we will offer you the solution within 24 hours by email. We will definitely take your feedback seriously and start working on our service improvement. Tough Equipment & Tools, Pay Less . Best Sale: EPAuto 1/4-Inch Drive Click Torque Wrench The EPAuto click torque wrench is the perfect solution to your costly dilemmas and difficult choices. Home Hand Tools Hand Tools Sort: VEVOR Cross Line Laser Level, 4 x 360 Four Plane Switchable Lines, 131FT Green Beam, Self Leveling & Tilt Leveling Laser Level, 360 Magnetic Base & Mini Tripod Base Included, for Home Decoration (6) 110.99 In Stock. In addition, VEVOR has a professional after-sales team that is always on stand-by, bringing you an enjoyable shopping experience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 141 reviews for Vevor, 2.0 stars: 'Advertisement says there is a 30 full refund policy, but they refused to honor it. They don't do the right thing! Fortunately, you can peruse audits pret Have you been searching for an online company specializing in high-quality tools? Supported by a global, premium supply chain, VEVOR has an absolute advantage in pricing, providing cost-efficient products of high quality for our customers. Could not install rack. Renting a car is not always easy. I have looked on your website & internet and no where can i find any type of warranty, so my question is; do you have any warranty or is it pot luck? Can also distill water for cpap. Vevor Team. I just need to know where to send them and be able to print a return label. We're very sorry to hear about the unpleasant experience you've had with us so far. They did replace it. Otherwise, I am happy with the purchase and hopefully it lasts me many years and thousands of records. Placed an order, a week went by and it still wasn't shipped. Tried again later. Contract them to be told multiple excuses that basically says it's users error So worth the money to reprocess my silver and gold! The steel is of sufficient gauge that is does not deform, rack, or warp despite me doing some serious modifications (twenty plus holes, some 3.5 inches in diameter). What a joke of a company. I just wanted to return it and they would not do it even with all the photos I sent. You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. Or is a pub still the best place to meet someone? I purchased the single pole handrail. Save $30 with coupon. I bought defective heater from ebay, it worked for one day only. Enclosed drum, durable and long life. Would you please kindly contact our support team through https://www.vevor.com/pages/contact-us? I requested a replacement or an exchange. Broken merchandise and they say sorry and are very sweet speaking, but don't do anything to fix the problem and ignore us now..Update: Vevor can answer us on trustpilot, but not on their own side, where it matters for us. I got scammed. Anyone can write a Trustpilot review. The most popular product includes Electric Demolition Jack Hammer, Sewer Camera, Aluminum Chainsaw Chain Grinder, and Electric Drywall Sander. I have to give them an A+ on my purchase. They are doing everything possible not to and making it so difficult to communicate with the correct people, its me the customer fault basically is there answer. The unit is made of good quality metal and is quiet enough while in operation. Can someone please get back to me before this item is shipped I need to switch it out for more expensive version. With Vevor, the company guarantees fast delivery in as little as two days. High-Quality Equipment And Tools With Unbeatable Prices. I ordered an electric wench and it did not come with what it claimed in the description. As I purchased 2, oh joy, I get t do it again. This chainsaw mill is the equal of many of the more established names in the business. In addition, the excellent waterproof and flexible . To get a good price on used tools isn't about looking randomly one day online to see if ones close. Vevor is a leading e-commerce brand that provides a wide range of equipment and tools. Very impressive for the price! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Would you please kindly contact our support team through https://www.vevor.com/pages/contact-us? VEVORCHEEP PRODUCTS, AVERAGE PRICES, AND ZERO CUSTOMER SERVICE! I purchased the Vevor Heavy duty Kayak Tailor for my big fishing kayak. Works as it should during assembly get the base frame almost tight and then make sure it's sitting flat on the floor on the wheels before tightening, give the top pieces a little weight before tightening, settle the whole frame like it's loaded and there won't be any bolt shift once you're climbing it. Thank you for your understanding. We have got this looked into for you already.And we have sent an email to you. This is a quality piece of hardware at a fair price. Here are 8 tips for writing great reviews. When I plugged the cable into my garage wall socket it caught on fire and started melting it! Folded up small enough to fit on the train and in the boot of the cab too. First off they are by far the most unprofessional company I have dealt with. I was really happy with my purchase. Is as described. And it is bound to go wrong, Hello Semih A Tried to contact online - should be 24/7 service, no its not, chat is not real, fake, look at the screen shot i included. Would you please kindly contact our support team through https://www.vevor.com/pages/contact-us?