It was our intent to hear your concerns, but when you continuously talked over our attempts to rectify the problem, the conversation and voices elevated, which became very disturbing to other guests and you were asked to leave. Is parking available at Candlewood Suites Glen Allen - Short Pump, an IHG Hotel? This was a one day event. Beds not that comfortable and small. Candlewood Suites Richmond North-Glen Allen, An Ihg Hotel is located 10 minutes' drive away from The Crossings Golf Club. . The hallway carpet has some pretty spectacular stains that had my imagination running amuck. Yes, free parking is available to guests. Never been so insulted as a disabled person. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Absolutely disgusting I would never stay here again. 10060 West Broad St., Glen Allen, VA 23060. The hotel is close to everything you need. Well lit for evening events. Also desk clerk didnt ask for my identification. I am sorry that this did not happen. Guests of The Candlewood Suites Richmond North-Glen Allen, An Ihg can use fitness classes and a gym area. One-Bedroom Queen Suite Sofa Bed Non-Smoking, Candlewood Suites Richmond North-Glen Allen. 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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had to ask front desk to check it out twice. more, Red Robin America's Gourmet Burgers and Spirits. Get reviews, hours, directions, coupons and more for Candlewood Suites Richmond North-Glen Allen at 10609 Telegraph Rd, Glen Allen, VA 23059. This service may contain translations powered by Google. Great features and privacy. All reviews shown are from real guest experiences. Are you able to hold with a credit card & pay cash at check in? Yes, there is free parking on site. Dozens of restaurants and bars all within walking distance. I also have sent you a private message to obtain additional details about your stay. Better than the Hilton we used previously. Standard Wireless Internet service is free for all members. For guests with a vehicle, free parking is available. The Rocky Mount - Wilson Airport (RWI) is only nine miles away. Midscale, smoke-free, all-suite, extended-stay hotel, Rated Average, $$$, Free parking, Free WiFi, No swimming pool . She promptly offered to upgrade my room and went to check personally to see that it was clean. Please note that all Special Requests are subject to availability and additional charges may apply. It was just, overall, disappointing, Hi @anne A, Thank you for leaving us feedback surrounding your experience with the Candlewood Suites Richmond North-Glen Allen. Contributions should be travel related. After their trip, guests tell us about their stay. Midscale, smoke-free, all-suite, extended-stay hotel, Rated Very High, $$, Free parking, Free WiFi, No swimming pool . Homewood Suites by Hilton Richmond-West End/Innsbrook - Glen Allen. Spacious room, clean, front desk was friendly and helpful everytime we needed something. I just had a terrible overnight at this hotel. Candlewood Suites is a hotel chain within the InterContinental Hotels Group (IHG).. History. Booking.com does not accept responsibility or liability for any reviews or responses. The Candlewood Cupboard has a selection of drinks and snacks available throughout the day. Which languages are spoken by the staff at Candlewood Suites Glen Allen - Short Pump, an IHG Hotel? We are happy to hear that you enjoyed your stay. Glen Allen Hotel Deals & Reviews - KAYAK Direct Travel Restrictions Explore Trips KAYAK for Business NEW Candlewood Suites Richmond-West, An IHG Hotel 4120 Tom Leonard Drive, Glen Allen, VA 23060, United States +1 804 364 2000 8.3 Great based on 185 reviews Sun 5/28 Mon 5/29 1 room, 2 guests Provider Service animals are exempt from fees/restrictions, Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG), Shield between guests and staff in main contact areas, Property confirms they are implementing guest safety measures, Property follows sanitization practices of SafeStay (AHLA - USA), Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Staff wears personal protective equipment, Protective clothing is available to guests, Commonly-touched surfaces are cleaned with disinfectant, About Candlewood Suites Hotel BY IHG Brand Hotels. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. All separate bedrooms have double beds with linens. Best, Ronald R. Case Manager IHGService, Arrived today to no baggage carts . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does Candlewood Suites Glen Allen - Short Pump have a pool? The front desk staff were very friendly, I was able to choose which floor I wanted to be on. Conveniently located restaurants include Peter Chang's China Cafe, Chuy's, and Bonefish Grill. Studio Suite. Blyde Canyon, A Forever Resort: 7.7 / 10 - Very good | 26 reviews | 46$ / night, Rodeway Inn At Somers Cove Marina: 7.7 / 10 - Very good | 2 reviews | 133$ / night, Sidra Pristine Hotel & Portico Halls: 7.3 / 10 - Very good | 19 reviews | 32$ / night, Hotel Aero Star Near Delhi Airport: 7.9 / 10 - Very good | 4 reviews | 30$ / night. Occupying a central location, this Glen Allen hotel lies near parks. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. All rooms have new queen size beds, granite counter tops, vinyl flooring throughout, large work spaces and a fresh and modern look. Search HotelGuides.com. If you disable this feature, your searches will be ranked based on review scores and lowest price. Kitchens are fully equipped with appliances, but make sure to try our gas grills at the Gazebo. This is a Proud Certified property where you can be extra sure of a welcoming stay. Your contribution should be yours. Can I bring my pet to Candlewood Suites Glen Allen - Short Pump? Utilize our gym at any time along with our free laundry facility. Many travelers enjoy visiting Meadow Farm Museum (4.8 miles). We'd only stay again if we couldn't find a better option in the area, but overall I'd give it a 2.5 star rating. Directions Advertisement. Yes, laundry service and self serve laundry are offered to guests. Room was clean, bed was comfortable. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Candlewood Suites Richmond North Glen Allen 10609 Telegraph Rd, Glen Allen, VA 23059-4684 6 Reviews Share Save Website Directions Candlewood Suites Richmond North Glen Allen welcomes two pets of any size for an additional fee of $50 per pet, per week. If you (or anyone else) must have a particular room in a certain area then please do not book this Standard Room because we cannot guarantee that we will be able to fulfill your requests. Only travelers who have booked a stay with us can submit a review. Travelers beware. We had been driving for a while and decided on this hotel. Fitness Area open 24-7 stocked with weights and cardio equipment. Regardless of culpability, we want to express our sincerest apologies to you for how this turned out, and we wish you and your husband the best. No other properties match all your filters. Travelers find this hotel Good for Business Travelers, Pet Friendly. Your insights are valued. To edit a review youve already submitted, contact our Customer Service team. The charming Candlewood Suites Richmond North-Glen Allen, An Ihg Hotel is a 2-star property located approximately 2.8 miles from The Cultural Arts Center at Glen Allen. . There are more places to choose from in the, Frequently Asked Questions about Candlewood Suites Richmond North-Glen Allen, an IHG Hotel. The outdoor barbecue patio at Candlewood Suites Anaheim - Resort Area in southern California. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. This accommodation has a sports complex. The hotel is conveniently situated and quiet A 7 out of 10, Do yourself a favor and keep driving. 10501 Runnymeade Dr Glen Allen VA 23059 (804) 218-4532. Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat. Hello krawls88, We appreciate you for choosing to stasy with us and for sharing feedback. I understand your dismay and I am sorry. One Bedroom Suite. 4.5 / 5 ( 905 Reviews ) 2100 Dickens Road Richmond, Virginia 23230 United States. This will be collected by credit card. The staff did not care. The Candlewood Suites is centrally-located at Exit 86B of I-95 near Route 1, I-64 & I-295, and just minutes from Downtown Richmond, Ashland, Mechanicsville & Short . Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond North Glen Allen, an IHG Hotel. Would you like this to make your default language? Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The studio set up made it easy to make coffee, eat healthy breakfasts and lunches and just relax when not out and about. We had a full kitchen so we used it for breakfast light cooking, we bought something from the farmers market next door. Some of the more popular amenities offered include free wifi, a fitness center, and free parking. Disliked: Cleanliness, property conditions & facilities. 1 of 12. previous image next image. Yes, the 2-star Candlewood Suites Richmond North-Glen Allen, An Ihg Hotel features parking available onsite. My only complaints are there was no frying pan and the hot water in the shower was not what it should have been. I have conveyed your remarks to the hotel management as a tool to check on the drawer and improve the housekeeping service. Each review score is between 1 and 10. As a family we were traveling from Daytona FL back to Boston and this was our pit stop. Yes, the Candlewood Suites Glen Allen - Short Pump offers free WiFi! Location is great, next to resteraunts and a grocery store if you use the kitchen. language, whether its just a rating or contains comments as well, etc.). The checking times for Candlewood Suites Richmond North Glen Allen, an IHG Hotel are between 3:00 PM and midnight. How much is parking at Candlewood Suites Glen Allen - Short Pump? The hotel is just a short trip to Monument Avenue, historic downtown Richmond and the state Capitol. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Are there opportunities to exercise at Candlewood Suites Glen Allen - Short Pump, an IHG Hotel? Many times when a hotel is close to selling out, the only room that will appear bookable is the Standard Room. The description for this room states that no particular room type can be guaranteed at this time but the hotel will assign the room at check in based on availability. The rooms, although theyve recently been renovated, are not clean. There are more places to choose from in the, candlewood suites richmond west end short pump hotel glen allen, candlewood suites glen allen, candlewood glen allen, glen allen candlewood suites, Frequently Asked Questions about Candlewood Suites Glen Allen - Short Pump, an IHG Hotel. The check on experience was excellent and I received the accessible room I reserved. There was MOLD in our bathroom, and the manager was barely phased when we reported this. Back side of the hotel faces I95 and thats all you can hear. I will make sure to share your comments with our team for the necessary improvements needed on our end. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Amenities of Candlewood Suites Richmond North-Glen Allen, an IHG Hotel. You can book a shuttle, once your reservation is complete. Search HotelGuides.com. Claim your listing for free to respond to reviews, update your profile and much more. next day 11am. Check out total event space, meeting rooms, and request a proposal today. 4.6 / 5 ( 621 Reviews ) 4120 Tom Leonard Drive Glen Allen, Virginia 23060 United States. A Complete. Our sheets on the bed were dirty, there were dirty socks on the floor in the closet, and the toilet seat is peeling terribly. 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