Those volunteer counselors, which CTL calls Empathy MVPs, are expected to make a commitment of volunteering 4 hours per week until 200 hours are reached. Politico quoted one volunteer who claimed that the people who contact the line have an expectation that the conversation is between just the two people that are talking and said he was terminated in August after raising concerns about CTLs handling of data. 1. (Deaf/HoH approved). For: All ages | Website | Informative | Provides articles about PTSD: how and why it occur, its symptoms, and ways to cope with it. For: All Ages | Informative | Website | Provides resources for Two Spirit and LGBTQ+ individuals and loved ones (third party) within the American Indian/Alaska Native community. For: Teens | Website | Our Minds Matter is a student-led movement designed to change school culture around mental health. For: Adults | Website | Informative | Offers information and specific strategies to support children who have faced trauma, with links to trauma recovery resources. For: All Ages | Interactive | PDF| Offers a way to reflect on how we responded when we were angry and identify triggers in order to prevent future outbursts. If you provide a national service and would like to be considered for this database, please fill out this form. Their resource library contains resources that acknowledge and are rooted in the Muslim faith. No data scrubbing technique or statement in a terms of service can resolve that ethical violation, Before hotline users seeking assistance speak with volunteer counselors, they consent to data collection and can read the companys data-sharing practices. For: Teens/Adults | Website | Advocacy | Support | Breaking Code Silence is a network of institutional abuse survivors who were institutionalized in the U.S. through the troubled teen industry. Breaking Code Silence provides support to survivors, educates about the TTI, investigates programs for abuse, and advocates for youth. Offers local and virtual chapter meetings. Threads profiles cant be deleted without removing your entire Instagram account, Nothing Phone 2 camera and display specs leak days ahead of launch, Instagrams Threads: all the updates on the new Twitter competitor. For: Adults | Website | Support | Provides low-income and uninsured patients with case management services and financial aid to access healthcare treatment for chronic, life-threatening, and debilitating illnesses. For: All Ages | Information | An article for men in abusive relationships who are seeking support and resources. Adults | Website | Informative | Offers resources for parents about common issues they might face when raising children. Crisis Text Line is a nonprofit organization that provides free, 24/7, high-quality text-based mental health support and crisis intervention in English and Spanish. For: All Ages | Website | Advocacy | Works to create equity, opportunity and a dynamic democracy in partnership with high-impact base-building organizations, organizing alliances, and progressive unions. In its defense, Crisis Text Line said over the weekend thatOur data scrubbing process has been substantiated by independent privacy watchdogs such as the Electronic Privacy Information Center, which called Crisis Text Line a model steward of personal data. It was citing a 2018 letter to the FCC, however, that defense is shakier now that the Electronic Privacy Information Center (EPIC) has responded with its own statement saying the quote was used outside of its original context: Our statements in that letter were based on a discussion with CTL about their data anonymization and scrubbing policies for academic research sharing, not a technical review of their data practices. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. Also provides free access to wellness resources such as yoga and meditation. Crisis Text Line provides free, 24/7 support via text message. Also, helpful for perpetrators/abusers. For: All Ages | App | Interactive | Offers intimate partner violence safety planning with personalized safety information and resources for self or someone else in an abusive relationship. It also helps Supervisors plan the coverage necessary to best support each volunteer Crisis Counselor, and our Texters, from shift to shift. For: All ages | PDF | Interactive | Helps users break down large goals into smaller, more manageable tasks. For: All Ages | Website | Informative | Provides information on grieving and ways to find local support groups, especially for children and teens and their families. In a statement, Crisis Text Line said it does not sell or share personally identifiable data with any organization or company. It went on to claim that [t]he only for-profit partner that we have shared fully scrubbed and anonymized data with is Loris.ai. For: All Ages | Website | Forum | Support | Offers a space for mothers and fathers who have experienced a miscarriage or infertility issues to share and grieve their loss. For: Adults | PDF | Informative | Provides information on how to manage debt via self-help, debt relief services, debt consolidation, or bankruptcy. This role is responsible for responding to contacts as well as completing required. For: All Ages | Website | Informative | Explains how different mental health crisis response services work to help discover and choose which option is best for a person's current crisis. There is a chat feature so you can . (Deaf and Hard-of-Hearing approved.). He was a volunteer on the hotline who was terminated. If someone has shared or threatened to share an intimate image of you without your consent, visit their Safety Center. Copyright 2009 - 2015. The league pointed out that. They do this through advocacy at the legislative level and by offering community events, education, and supportive resources for those experiencing or who have experienced stalking. Also available as an app. The resource is nondiscriminatory (age, gender, religion, sexuality, political affiliation, etc.) For: 17+ years old | App | Support | Offers an app to foster community, hope, and healing for people with chronic illness and invisible conditions. For: Teens | Information | Support | Shares resources, support, and information on various cyber issues including revenge porn, doxxing, cyberbullying, gaming addictions, cyber abuse and harassment, swatting, and online security. At Crisis Text Line, we value the unique qualities, characteristics, and perspectives that make each person who they are. (Deaf/Hard-of-Hearing approved). Support is for any addictive behavior (substance use or process addictions like codependency or any obsessive or habitual pattern that creates suffering). We would like to show you a description here but the site won't allow us. Crisis Text Line provides free, 24/7 mental health support via text message. For: All Ages | Directory | Service | Connects people to local resources and support (similar to 211), with the ability to search for low-cost care options. Do I log on remotely for shifts? Since its launch in 2013 . For: All Ages | Website | Support and Informative | Provides information, resources and confidential hotline for survivors of sexual assault. You matter. For: All Ages | Support | Information | Provides local support, helpful info, and online communities to those who suffer from Chron's, IBD, and Colitis. For: All Ages | Website | Informative/Support | Provides parents and teachers with resources, training, and support for child abuse prevention, intervention, and treatment. For: Adults & Children | Website | Informative | Provides information to parents with mental illness, family and friends, professionals, and young people who have parents with mental illness on how to cope or help in this situation. For: Elderly Adults | Website | Directory/Search | Support | Provides resources that meet the needs of Elderly adults who are isolated or lonely, by building social connections in the form of social activities, volunteering, learning, wellness, etc. For: Adults & Teens | Directory | Service | Connects people with local resources and assistance. Beneficial when feeling overwhelmed and unsure where to start. For: Adults | Website | Informative | Resources | BetterBrave is a nonprofit focused on tackling sexual harassment and discrimination in the workplace. For: Teens and Adults | Website | Informative | Toolkits | Vawnet, a project of the National Resource Center on Domestic Violence, provides information and resources about abuse, domestic violence, stalking, etc. Our service is funded by the HSE and donations from the public to ensure everyone can get support when they need it. For: All ages | App | Interactive | Provides an app that offers tools and resources to help everyone, including Veterans and Servicemembers, to support self-care and overall mental health during. For: Adults | Website | Service | Provides support and various programs for post 9/11 veterans, including mental and physical health, VA benefits, and personal independence. TNLR is survivor-led and committed to anti-oppression; they accomplish their work through organizing, education, and providing support services/resources. For: Adults & Teens | Website | Service | Provides reproductive health care, sex education, and information to women, men, and young people. Adler heard about Crisis Text Line when she watched a TED talk by founder Nancy Lublin. For: Adults | Interactive & APP | Support | Offers an app that helps you get screened and file for bankruptcy. For: Teens & Adults | Support | Helpline | Advocacy | StrongHearts Native Helpline is a 24/7 line for domestic, dating, and sexual violence that offers culturally appropriate support and advocacy for Native Americans and Alaska Natives. For: Adults & Teens | Website | Support & Informative | Provides crisis intervention services to lesbian, gay, bisexual, transgender, and questioning youth, including a 24/7 hotline and textline. For: All Ages | Directory/Search | Support | Connects military members and their families with resources including free mental health services donated by private practitioners. For: All Ages | Directory | Support | Offers a comprehensive database of resources for services related to support individuals with autism and their families. For: All Ages | Website | Informative | Provides evidence-based articles, self-help tools, and readings for 21 topics for teens, adults, parents, and elderly (Deaf/Hard-of-Hearing approved). Efforts may also include enhancing access and facilitating connections to behavioral health care. Public benefit corporations that offer public resources or directories and dont encourage Crisis Text Lines texters to buy their goods or services (such as FindHelp, previously Aunt Bertha) may be considered, subject to legal and compliance obligations. Crisis Counselors are expected to use the skills and process taught through our training program, and are not permitted to use other counseling techniques in which they may have professional training. For: All Ages | App | Coping Skill | Offers interactive games and self-care ideas to help people cope with various conditions and/or achieve personal growth. Factual. Medical experts recruited to advise Crisis Text Line say they weren't consulted about its data . . For: All Ages | Website | Support | Provides support for victims and survivors of domestic violence and sexual assault in the deaf community. 29 Apr, 2021, 10:00 ET. Text HOME to 741741 from anywhere in the United States, anytime. For: Adults | Website | Informative | Educates people with disabilities on: civil rights, benefits, employment, emergency preparedness, housing, technology, and transportation. For: Teens | App | Service | Offers timed activities to help resist or manage self-harm urges with the ability to log completed activities and track progress. While Crisis Text Line uses reasonable efforts to vet resources listed below according to established criteria (including but not limited to nondiscrimination based on protected classes or immutable characteristics), listing such resources does not indicate or imply endorsement of the third-party provider or its services by Crisis Text Line. For: Adults & Teens | Website | Informative | Offers information on a wide variety of struggles that young people face and connects students with resources to decrease stigma and encourage healthy dialogue. For: All ages | Tipline/Hotline | Website | NCMECs CyberTipline provides both a hotline and form for reporting child sexual exploitation and abuse. Provides free, 24/7 crisis support through SMS text messaging. NICWA provides prevention education, as well as influences and informs the policy and practices of the tribal and state systems that respond to child abuse and neglect. Their site also includes information about abuse and identifying abuse. Crisis Text Line has had an open and public relationship with Loris AI. For legal reasons, we are generally unable to provide resources to texters that are for-profit businesses. Help us meet our goals: For: Adults | Website | Support | Offers education, support, and meetings to address issues related to childhood abuse and trauma including: sexual assault, violent or physical abuse, emotional trauma and neglect. For: Adults | Website | Service | Provides support for individuals who are recovering from drug addiction through a 12-step program including regular attendance at group meetings. Email info@crisistextline.org. That same volunteer, Tim Reierson, has started a Change.org petition pushing CTL to reform its data ethics.. For: Adults | Website | Informative | Provides a list of practices for mindfulness, self-compassion, forgiveness, parenting, happiness, gratitude, stress relief, and more. Were here for you. Text 50808 Now For: All Ages | Website | Informative | Connects individuals affected by OCD and related disorders to support, information, and resources to live full and productive lives. (Deaf and Hard-of-Hearing approved), For: All Ages | Information | Offers lessons, activities, and up to date research on how to understand and boost self-esteem. Crisis Text Line uses Good Contact Techniques, speedy rapport building, and Strength IDs. Clinical aims include reducing individuals' crisis states, psychological distress, and risk of suicide. Protect your personal information by not sharing it with someone you dont know. The Trevor Project, a suicide prevention and crisis intervention hotline for LGBTQ youth . For: Adults/Seniors | Advocacy | Informative | Resources | Elder Abuse is an organization whose mission is focused on ending elder abuse and creating a safer world without abuse and neglect of this population. For: Teens & Adults | PDF | Informative| Provides information on how to support friends and family members who are Transgender and Gender Expansive. Posted. For: Teens | Adults | Hotline | Immediate Support | Provides a non-judgemental service for those who seek to use drugs alone. Platform The components and tools that make up our primary Crisis Counselor platform Company Profile crisistextline.org 379 Stack Members Stack Decisions Application and Data (20) JavaScript Python PHP Node.js NGINX React CloudFlare MySQL PostgreSQL ES6 TypeScript Redis Amazon EC2 Amazon S3 Sass AWS Lambda Learn more about bipolar disorder and get connected to free program and services. For: All Ages | Advocacy | Website | Advocates and provides information for blind or low-vision people and their families and friends. All prospective volunteers should read the information provided on this website prior to submitting an application. For: All Ages | Website | Informative | Understood is a non-profit dedicated to serving the millions of families of kids who learn and think differently by connecting the people who face these challenges, and those who champion them, to resources, expertise, and communities that bolster confidence. We would like to show you a description here but the site won't allow us. We hear you. Crisis Text Line is not responsible for the content of or service provided by any of these resources. For: Teens and Adults | Website | Information | Support | Stop Sextortion shares resources, support, information, and survivor stories about revenge porn, sextortion, and cyber abuse. For: Adults & Teens | Website | Informative | Educates young people to prevent and end abusive relationships by offering support and resources. For: Ages 16-24 l Website l Service l Provides free residential education and career training. Crisis Text Line provides free, 24/7 support via text message. Can't find the answers to your burning questions below? Text zip code to 898211. Accepted applicants will be contacted with instructions for registering for a training cohort. For: Teens | PDF | Informative | Interactive workbook that offers a step-by-step self-care guide with antidepressant skills for teens managing depression or concerned family members, friends, or partners. For: Adults | Support | Information | PostpartumDepression.org supports families affected by postpartum depression, as well as provides education, local services, and online support groups. For: All Ages | Website | Support | Provides resources for children and families coping with grief and addiction. Get Started Learn skills. So, a team of dedicated staff and Crisis Counselors put a lot of time, energy, and love into defining quality. Any phone app must work on both iOS and Android. For: Adults | Website | Support | Informative | Hotline | Legal | Shalom Task Force works to combat and prevent domestic violence within the Jewish community. I've been off the Platform for a while, how can I get started again? Offers a forum to connect with others. In late January, Crisis Text Line, a nonprofit text message-based service for mental health support, ended its data-sharing relationship with Loris.ai, a for-profit customer services platform. Crisis Text Line has its own training (40 hours of it!) Financial struggles, relationship issues, and the many crises associated with pregnancy, Content Warning // This post may contain upsetting or triggering content about mental health issues, including suicide, depression, abuse, Crisis Text Line data shows the enduring psychological impact of hurricanes, Mental health issues like depression, anxiety, self-harm, and post-traumatic stress disorders are commonly reported in the daysafter, Understanding the surge in teen conversations about eating disorders, In March 2020, we noticed a surge in the number of teens who wanted to talk to us about eating disorders and body image issues. For: Teens & Adults | Website | Service | Offers an annual transgender surgery fund, a free chest binder donation program, a free trans femme shapewear Program, an electrolysis financial support program, and other community-building support initiatives for trans teens and adults. For: All Ages | Website | Support | Information | Offers resources, support, and evidence-based education on those affected by Alzheimer's or related dementia. The service is delivered by trained, volunteer crisis responders who work remotely (from anywhere with a computer and secure internet connection). The specialist helps the person stay safe and healthy with effective, secure counseling and referrals through text message using CTL's platform. For: Adults | Website | Support | Provides short-term financial assistance to individuals and families in temporary crisis who are ineligible for conventional financial assistance. For: Adults | Website | Support | Provides previously incarcerated individuals with resources needed to find employment. Provides access to support groups for those struggling with infertility as well as for friends and family members. Message frequency varies. For: All ages | Website | Advocacy | Provides resources to help users stay informed, engaged, and actionable about police violence and antiracism in the US. The organization's services are available 24 hours a day, every day, throughout the United States, Canada, UK, and Ireland. However, there are a few requirements to be a volunteer to make sure that those in crisis get the best help possible. The information contained on this website is not intended to be a substitute for, or to be relied upon as, medical advice, diagnosis, or treatment. For: Adults & Teens | Website | Interactive | Grief support community with forums and memorials for those mourning the loss of a pet. Crisis Text Line has decided to stop sharing conversation data with spun-off AI company Loris.ai after facing scrutiny from data privacy experts. For: Adults | Interactive | Service | Provides free tax filing assistance to families earning less than $66,000 a year. For: Adults | Website | Informative | Service | Connects families to local child care, including resources for financial assistance, health and social services with respect to child care. For: Teens & Adults | Service | Provides job seeker resources to trans people looking for affirming employers. For: Adults l Website l Support l Provides legal information for survivors of domestic or sexual abuse including pressing charges in criminal and civil court, what to expect in court, obtaining restraining orders, and finding a lawyer. that counselors go through. For: Teens | Website | Informative/Advocacy | Provides information and advocacy resources for victims of bullying, cyberbullying, sexting, and other forms of peer abuse. A live, trained specialist receives the text and responds quickly. For: All Ages | Directory/Search | Offers a Zip-code based directory of food banks in the US for people in need. For: Adults | Website | Service | Provides free 24/7 confidential crisis intervention and suicide prevention focused on military-specific issues. For: All Ages | Website | The National Down Syndrome Congress provides information, advocacy, and support concerning all aspects of life for individuals with Down syndrome. Crisis Text Line uses a network of over 1,500 well-trained and supervised volunteer crisis counselors that train and volunteer from home. Complete the 45-60 minute application. The hotline will ask for the caller's exact location and send emergency support if the caller is unresponsive after using drugs. We care about our texters. For: All Ages | Directory | Service | Connects people in Puerto Rico with local affordable resources. For: All Ages l Directory/Search l Informative l Directory for locating national homeless assistance through the U.S. Department of Housing & Urban Development. The Trevor Project. For: All Ages l Website and Hotline l Service l Provides free, 24/7 confidential support to people in suicidal crisis or emotional distress through a hotline. This website is for informational purposes only. For: Adults | PDF | Informative | Educates parents on understanding, managing, and treating self harm in children. MLB also has a free Crisis Text Line ("MLB" to 741741) available 24/7 in English and Spanish for anyone in need of confidential mental health and crisis support. (Deaf and Hard-of-Hearing approved). All Ages | Directory | Affordable Health Care | Provides a searchable directory for anyone who is in need of local affordable counseling. For: Adults | Website | Informative | Offers workbooks for self-guided techniques to improve mental health. THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE. For: Adults | Website | Service | Facilitates a fast and simplified process for qualifying for food stamps. What is my commitment to Crisis Text Line? Crisis Text Line's Director of Machine Learning and Research on developing a machine learning model to help prioritize high risk texters. Training does not count toward your volunteer hours on the Platform and cannot be verified by your Success Coach. (Deaf/Hard-of-Hearing approved). Text HOME to 741741 to connect with a trained Crisis Counselor. For: All Ages | Website | Support | Offers options, info, and resources for someone looking to support a third party who is in crisis now or dealing with long-term issues. We understand that you dont want Crisis Text Line to share any data with Loris, even though the data is handled securely, anonymized and scrubbed of personally identifiable information. Loris.ai will delete any data it has received from Crisis Text Line. Discrimination based on gender, race, religion, disability, sexual orientation, or ethnicity, Behavior (toward texters, fellow Crisis Counselors, or staff) deemed inappropriate by Crisis Text Line staff, Refusal or inability to improve performance based on feedback, Failure to adhere to the policies and procedures of Crisis Text Line, as outlined in the Crisis Counselor Handbook and Code of Conduct, https://www.crisistextline.org/policies-and-guidelines/. Lublin had been running a text-based volunteer organization for teens, called DoSomething. Offers access to care, support & community, education, and awareness of all family building options. Each has completed 34 hours of training on reflective listening, collaborative problem solving and crisis management. Our review was not related to, and we did not discuss with CTL, the commercial data transfer arrangement between CTL and Loris.ai. Is not affiliated with organizations that Crisis Text Line does not align with. (Deaf and Hard-of-Hearing approved), For: Adults & Teens | Website | Informative | Offers a crisis hotline and resource directory serving victims and survivors of human trafficking.
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