Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. of getting by a scooter left in a hallway. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Gift orders must be prepaid and received two weeks in advance of sailing. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Pair your cruise with an immersive experience and witness rarely seen wildlife as you . Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. NORTHERN EUROPE Rotterdam returns to Northern Europe in 2024 with a season offering several new itineraries. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. View Details Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. You may select to print as many as you need for your vacation. Please do not forget to print them out prior to leaving home. Also, you will need your ship card when you disembark. A world of wonders awaits. (Required for kids and tweens ages 3 12). You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. No smoking of any kind will be permitted on any stateroom verandah. Line ship. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Discover world capitals, iconic landmarks and secluded gems on these extraordinary voyages. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. We are equally passionate about protecting and preserving the pristine destinations that we visit. If you have a chronic medical condition, please bring a recent report from your physician. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Please see the following important information about your luggage tags. All professional services are available from 8:00am until 10:00pm. During our regular business hours, please call: 1-800-426-0327. It also shows you how to correctly put on your lifejacket. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Departure Date The sailing date for the voyage. Cooking facilities onboard are not considered kosher. Every world cruise features a range of destinations, from bustling capitals to seldom-visited jewels. Further information will be provided on board. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). The discovery continues on board with an enhanced enrichment program. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Click on the circle above the sailing to select a voyage. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Our activities to protect the environment have not gone unnoticed. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Also, full laundry and valet services are available on all of our ships. Log In With Booking Number All fields required unless noted as optional. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. There is a charge for the use of the self- service launderettes and it is coin operated. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Please Note: This online procedure must be completed prior to your sail date. Over the course of the World Cruise, guests and crew become a community at sea and your spacious stateroom becomes a home. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Winner of Readers' Choice from Travel Weekly for Best World Itinerary. Please attach a tag to each piece of luggage you will be checking on the cruise. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. No additional deposits will be due until final payment. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Reconfirm any special requests with the Maitre d after you board. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. To book, or for more information, simply visit your Future Cruise Consultant. of disembarkation. environment is the right thing to do and essential to the success of our business. Holland America Line does not discriminate against persons on the basis of disability. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Please dial 911 in an emergency. Pack shoes on top of other contentsin your baggage to expedite the screening process. #10. in Best Holland America Line. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Together we can make a tremendous difference! Appointments are strongly suggested, particularly for Dressy Nights. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Predominant symptoms: vomiting and diarrhea. Upon disembarkation, your bags are delivered directly back home. Login to your Holland America Line account to make a payment, book a cruise, and more! For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. Your travel advisor can provide you with additional information if you are interested in this option. Extension cords (without surge protectors) are allowed on board when used with proper caution. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Theres never a dull moment on your Holland America Line cruises. documents, along with new luggage tags. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Receive amenities up to US$6,890 per person when you book your Grand Voyage early! Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Eurodam is the 80th ship to enter Holland America's service and, at 86,700 tons and carrying 2,104 passengers, she is the largest Holland America Signature-class ship, along with her sister ship MS Nieuw Amsterdam.Total electrical power generation is 64 MW by six diesel generators. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. (Voyage plans cover your entire cruise and are available at a discounted rate. All guests should keep themselves advised of changes in government requirements. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. Set out from Ft. Lauderdale or San Diego. At Holland America Line, cruising is our passion. Our award-winning Grand World voyages are on a scale all their own. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Our ships are as environmentally sound as they are beautiful. Birth certificates can be an original or certified copy. Tokyo is the largest city on earth and packed with some of the worlds best shops, museums and restaurants, big and small. Reservations may be made on board by contacting the restaurant manager. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. of people and the oceans we sail upon. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Winner of Readers Choice from Travel Weekly for Best World Itinerary. The luggage tags are clearly marked with your ship name. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Holland America Line has 11 ships in the fleet. You are responsible for complying with the policies. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Please log in to purchase your shore excursions. Or let it continue, as you disembark from the ship and journey inland. Be certain to bring along a record of all your vaccinations. The charges are subject to change without notice. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Rest assured that your passport will be fully secured by our staff. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Cash is accepted in our casinos. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Distribute your ship phone number to friends and relatives. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Holland America provides a voyage lookup so you are able to find the most up to date information related to your particular sailing. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Holland Online Check In! Holland America Line is a US-owned cruise line, a subsidiary of Carnival Corporation & plc headquartered in Seattle, Washington, United States. A Grand Voyage is the best way to immerse yourself in the regions diverse cultures and unforgettable wildlife. The password will need to be disclosed to the youth staff upon pick up of the child. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Purchase a Surf plan. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. Banks, airports and major hotels often offer this service. You may also receive arrival documentation from Immigration when arriving at the airport. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. BOOKING NUMBER FIRST NAME LAST NAME Select an option For Travel Advisors Passenger Bill of Rights Cruise Contract Privacy & Cookies Do Not Sell or Share My Personal Information Site Map Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Roundtrip from Ft. Lauderdale. Special life jackets are available for children and infants. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. The program was launched in December 2018 (on Koningsdam and Nieuw Statendam) and available fleetwide since 2019. . If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). 4 of 5 stars Cruise line Holland America Homeports: Fort Lauderdale (Port Everglades, Florida) Rotterdam (Netherlands South Holland) Amsterdam (Netherlands North Holland) Position Deck plans Cabins News Accidents ms Rotterdam current position For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. to sail. Children ages 3 - 6 years old have a sign in and out policy. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. You do not need to include any suffixes on your airline ticket. Daytime dress is casual. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. If you do not see our representatives, pleasehave one paged. To look up your voyage's testing and vaccine requirements with Holland America's Health Protocols Tool. For missing items, please complete theLost and Foundform. Customs officials will not be available at the ship during check-in to register valuables. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Payment of any fines levied is the responsibility of the individual guest. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Click on ship name below to view deck plans and stateroom information. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Let the vacation begin the moment you arrive in a new country. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. During the voyage, a safe to store your valuables and important documents is available in your stateroom. popular and unique itineraries. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Contact Us If your country is not listed in the table above, you may reach us at +1-713-974-2121 or via e-mail. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Cooking facilities onboard are not considered kosher. Your seating assignment will be noted on your guest card upon boarding. Download the app before your cruise, log in, and immediately start using Navigator. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! . At several of the biggest cruise brands, including Carnival Cruise Line and Holland America, the main drinks packages that include all types of drinks cost about $60 per person per day.